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Shop Information and Policies

Krafts For Kuties is a mother daughter craft business that strives to provides customers with quality, handmade products from faux leather hair bows to crocheted stuffed animals.  We strive to stitch love and care into every product we make.  

In order to maintain the quality of our products and keep our customers happy we have implemented the following:

Product Safety and Recommendations: 

Our products are made of dyed yarn, cotton batting, safety eyes, nylon, faux leather, and alligator clips, and ribbon. Due to the nature of our products we do not recommend any child under 3 years of age to use them unsupervised.  We also do not recommend that any stuffed animal be placed in a crib of a sleeping infant.  It's important to us that we keep your Kuties safe! Care for your products, watch them for signs of wear, and use our life time guarantee to repair and maintain your wonderful Krafts!

Turn Around Time: 

Turn around time varies from product to product.  Krafts For Kuties will always keep you informed on how long it will take to complete your handmade creation. If you need your product by a certain time it is important that you disclose this in your notes at checkout.  If you have any questions regarding turn around time prior to placing your order you can contact us at krafts4kutie@gmail.com or message us on Facebook

Return Policy: 

Returns are accepted for 15 days after you receive your product.  No returns are available for custom products.  The customer is responsible for the shipping to return the product.  If a refund is required it will be issued once a shipping tracking number is provided for the return within the 15 day return window.  See below for our product guarantees regarding issues with your purchases.

Lifetime Guarantee:

Our products can sometimes show some wear and tear.  If you see an issue with unraveling, a lost limb on an animal, etc. we will happy repair your product free of charge.  If you discover an issue with the product you receive you should reach out to use via email or Facebook message.  We would be happy to work with you to resolve any problems that may arise. 

Customization: 

We love making custom products!  While most products come in a standard color we would be happy to work with you on the customization of your order.  Keep in mind that this may come at an additional cost.  There are no returns or refunds available for custom orders.

We also often work with custom colors.  While we always try our best to match the colors selected, there can be occasional variances due to how the yarn is dyed.  This is beyond our control.  It is important to us that you are satisfied with your product but we ask that you keep this in mind as we cannot always predict the small variances in yarn colors. 

 

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